+51 982 595 930 INQUIRY HERE
+51 982 595 930 INQUIRY HERE

Privacy Policy

PRIVACY POLICY

Last Updated: September 2026

At Choquequirao Cusco Trek (hereinafter, «the Company»), we are strictly committed to safeguarding the privacy and security of the personal data of our website users and clients. This Privacy Policy describes how we collect, use, store, and protect your information when you browse our website or book our trekking and executive transport services.

1. Information We Collect

We collect only the information necessary to manage your bookings and provide a personalized, safe service:

  • Contact and Booking Details: Full name, email address, phone/WhatsApp number, country of residence, and language.
  • Official Identification Data (For Permit Processing): Original passport number, date of birth, and nationality (mandatory data required by the Peruvian Ministry of Culture, PeruRail, and Inca Rail for permits to Machu Picchu, the Inca Trail, or official train connections).
  • Medical and Operational Information: Dietary restrictions, allergies, physical fitness level, or medical details voluntarily provided to ensure your safety on high-altitude mountain treks.
  • Payment Information: We do not store credit or debit card details on our servers. All financial transactions are processed securely through encrypted third-party payment gateways (e.g., PayPal, Stripe, or Culqi).

2. How We Use Your Information

We use the collected data strictly for the following operational purposes:

  • Processing tour bookings, entrance tickets, train passes, and trekking permits.
  • Coordinating ground logistics (assigning mountain guides, private drivers, camping equipment, and support crews).
  • Communicating with you in real time before, during, and after your trip.
  • Sending booking confirmations, detailed travel itineraries, and official invoices.
  • Complying with the legal and tax obligations of the Republic of Peru.

3. Data Protection and Storage

We implement technical, administrative, and physical security measures to prevent unauthorized access, loss, alteration, or disclosure of your personal information. Data stored in our database is accessible strictly by authorized personnel directly involved in your trip operations.

4. Data Sharing with Third Parties

Choquequirao Cusco Trek does not sell, rent, or trade your personal data with third parties. We share your information exclusively with the following entities strictly necessary for executing your travel services:

  • Government Agencies: Peruvian Ministry of Culture (for official entrance tickets to archaeological sanctuaries).
  • Transportation Partners: Authorized railway operators (PeruRail / Inca Rail) and licensed executive transport drivers.
  • Insurance & Emergency Services: In the rare event of a medical emergency or trail evacuation.

5. Cookie Policy

Our website utilizes technical and analytical cookies to enhance browsing experience, optimize site speed, and analyze user traffic anonymously. You can choose to disable cookies at any time through your browser settings.

6. Your Privacy Rights (ARCO Rights)

You reserve the right to Access, Rectify, Cancel, or Object to the processing of your personal data at any time. To exercise these rights or request removal from our marketing databases, please send a written request to our official email: info@choquequiraocuscotrek.com.

7. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy as required by operational or legal changes. Any modifications will be posted immediately on this page with the updated revision date.